sb999 Terms & Conditions

Last Updated: 2026

sb999 operates a trusted online entertainment and betting platform for users in Bangladesh. These terms and conditions ("Terms") apply to the use of the sb999 platform and all its services ("Services"). Every user — whether they have registered an account or are simply browsing the website — must comply with these Terms.

In addition to these Terms, our Privacy Policy and Responsible Gaming Guidelines also apply. Together, these documents form the complete legal framework governing your relationship with sb999.

sb999 reserves the right to change these Terms at any time without prior notice. Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms. We recommend reviewing this page once each visit.

To use the sb999 platform, you must meet the following eligibility requirements:

• You must be at least 21 years old. (For users aged 21 and above only.)
• You must open an account in your own name and on your own behalf — managing an account on behalf of someone else is prohibited.
• Each user may operate only one account. Creating multiple accounts may result in all accounts being closed and balances being forfeited.
• You must complete registration with accurate and truthful information.
• Your use must comply with applicable local laws and regulations.

2.1 Identity Verification (KYC)

sb999 may request a photo of your national ID, birth certificate, or other government-issued document for identity verification at any time. Withdrawals may be temporarily held until verification is complete. Personal information is handled securely — see our Privacy Policy for details.

All information provided at the time of account registration must be accurate, complete, and up to date. Providing false or misleading information may result in account termination.

3.1 Security & Password

Keep your account login details (username and password) strictly confidential. Sharing or giving your login details to anyone else is strictly prohibited. If you suspect unauthorized access, change your password immediately from the sb999 Login page and notify the support team.

You are responsible for all activity carried out from your account. However, if unauthorized access is reported to sb999 and confirmed, we will provide assistance where possible.

3.2 Account Suspension or Closure

sb999 reserves the right to temporarily suspend or permanently close any account without prior notice for any of the following reasons:

• Violation of these Terms
• Fraud or fraudulent activity
• Operating multiple accounts
• Bonus abuse or arbitrage betting
• Account information found to be false or incorrect
• Violation of age-related requirements

sb999 processes transactions through Bangladesh's established mobile banking and bank transfer methods. The main terms are outlined below:

4.1 Deposit Terms

All deposits must come from an account registered in the user's own name. Transactions from third-party accounts may be rejected by sb999 and the funds returned if necessary.

4.2 Withdrawal Terms

The following conditions must be met before a withdrawal request can be processed:

• Account KYC verification must be complete.
• Applicable bonus wagering requirements must be fulfilled.
• The withdrawal method must match the deposit method.
• If there is an ongoing investigation or hold on the account, the withdrawal process may be delayed.

sb999 may request additional verification information for unusual or suspicious transactions. This is done in the interest of security.

sb999 offers various bonuses and promotional offers. Each offer has its own terms and conditions. General bonus policies are described below:

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 gives a ৳2,000 bonus, bringing the total balance to ৳3,000. Depositing ৳10,000 or more gives the maximum ৳8,000 bonus, bringing the total balance to ৳18,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10x, applied on the bonus amount only. Example: receiving a ৳2,000 bonus requires ৳20,000 in wagers before winnings from the bonus can be withdrawn.

Key points to keep in mind about wagering:

• Wagering is calculated on the bonus amount only, not on the combined total of deposit and bonus.
• Attempting to withdraw while a bonus is active may result in the bonus being cancelled.
• Some games may contribute partially or not at all toward wagering requirements — see the promotions page for details.
• If bonus abuse or bonus arbitrage is detected, sb999 reserves the right to void the bonus and any associated winnings.

5.3 General Bonus Policy

• Bonuses are applicable once per account only.
• Multiple accounts claiming bonuses from the same IP address, device, or household will be investigated.
• sb999 reserves the right to withdraw or modify any bonus at any time without prior notice.
• Bonuses have a set expiry date — expired bonuses will be cancelled automatically.

sb999 allows betting on various sports including cricket, football, and kabaddi. Slots, live casino, crash games, and other entertainment games are also available.

6.1 General Betting Terms

• Once a bet is confirmed, it cannot be changed or cancelled.
• If odds are displayed incorrectly due to a technical error, sb999 reserves the right to void that bet and return the funds.
• If any event is postponed or cancelled, the bet amount is generally refunded, though separate rules may apply for specific events.
• If a bet is suspected to be related to match-fixing or any unethical activity, sb999 may investigate and hold the bet.

6.2 Special Sports Betting Terms

For cricket, you can bet on various international tournaments including BPL, T20 World Cup, and IPL. Please note:

• If a match is abandoned due to rain or poor light, settlement will follow sb999's policy.
• Odds in live betting may change in real time — verify odds before confirming a bet.
• Match results are settled after verification from official sources.

6.3 Casino & Slot Game Terms

All casino and slot games are operated by third-party game providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming). Game outcomes are determined by RNG (Random Number Generator) and are completely impartial. In the event of a game-related dispute, the game provider's server logs will be considered final.

The following activities are strictly prohibited on the sb999 platform:

• Fraud, cheating, or hacking attempts
• Bonus arbitrage or systematic bonus abuse
• Creating or operating multiple accounts
• Sharing or selling account details to third parties
• Placing bets using automated bots or software
• Attempting to interfere with or modify the platform's software
• Money laundering or using funds from illegal sources
• Harassing, threatening, or insulting other users

If any of the above violations are detected, sb999 reserves the right to act without prior notice and may inform the relevant legal authorities if necessary.

sb999's VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Each tier offers a weekly cashback benefit:

• Bronze: Up to 0.4% weekly cashback
• Silver: Up to 0.8% weekly cashback
• Gold: Up to 1.1% weekly cashback
• Platinum: Up to 1.5% weekly cashback

You can move up to higher tiers through regular play. Cashback is credited to your account automatically each week. VIP benefits are provided at sb999's sole discretion and may change at any time.

sb999 treats the protection of users' personal information as its top priority. Our platform uses SSL encryption to keep your data and transactions secure.

To learn about our detailed policies on the collection, use, and protection of personal information, read our Privacy Policy. sb999 never sells personal information to third parties without permission.

9.1 Cookie Policy

sb999's website uses cookies to improve the user experience and maintain service quality. Continued use of the website will be considered consent to the cookie policy.

sb999 always encourages responsible gaming. Gambling is a form of entertainment — it is not a way to earn income. If you feel you are developing a dependency on gaming or experiencing financial harm, please seek help.

sb999 provides the following tools:

• Deposit Limit Setting: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Voluntarily suspend your account for a set period.
• Reality Check: You will be regularly reminded of how long you have been playing.

For more information and support, visit our Responsible Gaming page. This platform is for users aged 21 and above only.

sb999 makes every effort to provide a safe and reliable platform. However, sb999 is not responsible for the following:

• Loss caused by internet disconnection or technical errors
• Loss resulting from user negligence or mistakes
• Software errors by third-party game providers (the game provider's policy will apply in such cases)
• Service unavailability during unplanned technical maintenance
• Issues with the user's own device or network

sb999 is committed to resolving any technical issues or errors quickly. If you experience any problem, please contact the support team immediately.

If you have any questions or complaints regarding the terms and conditions, please contact our support team:

• Live Chat: Active 24/7, support available in Bengali and English.
• Email: [email protected]

12.1 Dispute Resolution

In the event of any dispute or complaint, please first contact our customer support team. We will make every effort to resolve the issue promptly and fairly. For game-related disputes, the game provider's server logs and sb999's records will be considered as final evidence.

12.2 General Inquiries

For answers to common questions, visit our FAQ page — it contains detailed information about accounts, bonuses, payments, and game rules.

13.1 Language

The Bengali version of these terms and conditions is the original and authoritative version. If a translation exists in any other language, the Bengali version will take precedence.

13.2 Severability

If any clause of these terms and conditions is found to be invalid or unenforceable, the remaining clauses will remain fully in effect.

13.3 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming guidelines together constitute the entire agreement between sb999 and the user. Any prior oral or written understanding will be replaced by these terms and conditions.

13.4 Contact

If you have any questions or comments about these terms and conditions, please email [email protected] or contact us via live chat. The sb999 team is always ready to serve you.